Direct Scheduling for Optometry and Audiology
(January 6, 2017)
Many positive changes have occurred at the Aleda E. Lutz VA Medical Center to improve access to care. One such effort is direct scheduling for routine optometry and audiology appointments.
Previously, Veterans were required to visit their primary care provider for a consult/referral to those clinics. However, this has now changed and Veterans who are eligible for VA health care can call directly to make those appointments for optometry and audiology care.
Veterans will be able to contact optometry and audiology clinics directly by calling 989-497-2500, Extension 11400 to schedule an appointment. This change eliminates an unnecessary visit to primary care and improves the timeliness of Veterans receiving their care for their optometry and audiology needs. However, if the Veteran is experiencing an urgent medical optometry or audiology need, they may contact their primary care team or present to urgent care as appropriate.
“Our goal is for Veterans to experience a much easier process and a more positive health care encounter with this direct scheduling change,” stated Medical Center Director, Dr. Ginny Creasman.